Pat Leetongin

I have volunteered as an English tutor across both private education and university settings, supporting students in developing their language and communication skills through online Platform, Hint Co. In addition, I volunteered as an English teacher in rural Thailand, where I adapted lessons to different learning levels and classroom environments. These experiences strengthened my ability to communicate clearly, remain patient, and tailor explanations to individual needs. Teaching has reinforced my belief in accessibility and inclusive learning — values that continue to influence my academic and professional work.

I volunteered during Orientation Week with the Monash Student Association (MSA), supporting event coordination and assisting new students as they transitioned into university life. I helped provide directions, answered enquiries, and ensured activities ran smoothly in a busy, fast-paced environment. This experience strengthened my teamwork, communication, and adaptability skills while allowing me to contribute to creating a welcoming and inclusive campus community.

As a volunteer at Monash Health, I support elderly patients and residents by providing companionship and assisting with non-clinical needs to help create a positive ward environment. I spend time engaging residents in conversation and activities, ensuring they feel heard, valued, and comfortable. This experience has strengthened my empathy, active listening, and communication skills, particularly in adapting my approach to suit different emotional states and cognitive conditions. It has also deepened my appreciation for patient-centred care and the importance of human connection in healthcare settings.